Refund policy

Every piece is made just for you. Everything in The Second Drop Shop is printed to order after you buy it, so we can't accept returns or exchanges for change of mind or the wrong size. Please check the size guide on each product page before you order.

Damaged, defective, or wrong item? We'll make it right. Email theseconddropshop@gmail.com within 30 days of delivery with your order number and a clear photo of the problem. We'll send a free replacement or a full refund, your choice.

Lost packages: if tracking shows delivered but you can't find it, check with your local post office first, then email us and we'll help. If a package comes back because of an incorrect address, we can reship it once you cover the new shipping cost.

Canceling: orders go into production quickly. Email us within 2 hours of ordering and we'll do our best. Approved refunds go back to your original payment method within 5 to 10 business days.